User Experience Analysis Mobile eFootball Game Using the Method User Experience Questionnaire (UEQ)

Abstract

This study aims to evaluate user experience on game applications.eFootball Mobileusing the methodUser Experience Questionnaire(UEQ). The evaluation was conducted on six main dimensions, namelyAttractiveness (attractiveness), Perspicuity(clarity),Efficiency(efficiency),Dependability(accuracy),Stimulation(stimulation), andNovelty(newness). Data were collected through a questionnaire based onGoogle Formwith techniquepurposive samplinginvolving 70 active user respondents. The response results were then analyzed using UEQData Analysis Toolto obtain valuemean, standard deviation,confidence interval, and the resultsbenchmark. The results of the study show that the dimensionsAttractiveness (1,47), Perspicuity (1,46), Efficiency(1.42), andDependability(1.37) is in the categoryAbove Average, while the dimensionsStimulation(1.43) andNovelty(1.43) is in the categoryGood. Although all dimensions received positive evaluations (> 0.8), the dimensionDependabilityrecorded as the dimension with the lowest value, making it a key aspect with the potential for further improvement. Overall, the quality of the user experienceeFootball Mobilebe at a positive and competitive level based on the resultsbenchmarkUEQ.